Effective Date: Jan 2024
Techdrive365 (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our technical support services.
1. Information We Collect
We may collect personal information, including but not limited to:
- Contact information (such as name, email address, phone number)
- Payment information
- Technical information related to your device or system
- Log and usage data
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our technical support services
- To process payments and fulfill service requests
- To communicate with you, including responding to your inquiries and providing updates
- To improve and personalize our services
3. Data Security
We implement industry-standard security measures to protect your personal information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.
4. Sharing Your Information
We may share your personal information with third parties in the following situations:
- With your consent
- To comply with legal obligations
- To protect and defend our rights and property
- In the event of a merger, acquisition, or sale of all or part of our assets
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and collect information about your usage of our website.
6. Your Choices
You have the right to:
- Access, correct, or delete your personal information
- Opt-out of receiving promotional communications
- Disable cookies through your browser settings
7. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting on our website.
8. Contact Us
If you have any questions or concerns about our privacy practices, please contact us at contact@techdrive365.com.
By using our services, you agree to the terms outlined in this Privacy Policy.